Frequently Asked Questions (FAQs)

What is your booking and cancellation policy?

Booking Terms

Bookings are confirmed after we receive a 40% advance. Final payment to be made 60 days before the start of the trip.

Cancellation Terms

  • 10% retention on the total tour costs, if cancelled 90 to 60 days prior to arrival date.
  • 25% retention on the total tour costs, if cancelled 60 to 45 days prior to arrival date.
  • 50% retention on total tour costs, if cancelled 45 to 30 days prior to arrival date.
  • No refund, if cancelled less than 30 days prior to arrival date.

How much can a tour be customised and can it be clubbed with other destinations in India?

There are no limits to customize a tour provided we are given enough time to plan and organise requests. In the past we have organised trips for guests in Rajasthan, Karnataka and West Bengal along with our trusted local partners there.

Is travel insurance necessary?

Yes. Clients must be insured to cover the costs of medical emergencies/ expenses incurred due to weather conditions, prevailing road conditions, political situations, natural calamities, change in flight schedule, mechanical malfunction, or any such unanticipated events or any acts of God.

Is credit card accepted widely?

The major restaurants, hotel and shops will accept credit cards but elsewhere you will need to carry cash for transaction.

What medical facilities are available?

Access to basic medical facilities is available in all locations. Major cities have good hospitals and healthcare facilities available.

Will vegetarian food be available?

Yes. The north east produces a lot of different green and regular vegetables. You will get vegetarian options of regular Indian cuisine and a limited choice of the local food.

How safe is it to travel to the north east?

Tourism in the North East has seen a gradual increase over the past few years and is expected to increase another 12% in 2019. For more information, please have a look at the following links:

Interested in booking a tour?

Check out our curated sample itinearies in the Discover More section